Energy Wonka AI
industry

Energy

Transform your customer service by automating the mundane. Our custom AI solution works in harmony with your CRM, giving your support team real-time insights and a winning strategy, effortlessly scaling your operations.

Follow the lead of

Tailor-made solutions

Topic & sentiment detection

Gauge customer sentiment in real-time during interactions, helping agents adapt their strategies for improved outcomes.

automated interactions

Automate routine inquiries, enabling your support team to focus on complex issues that require a human touch.

Ticket Routing

Use AI to categorize and route customer tickets to the most suitable support agent, reducing resolution time.

Language Translation

Break down language barriers by incorporating AI-driven translation tools in customer interactions.

Self-Service Portals

Implement AI-driven FAQ and knowledge bases that learn from customer interactions to continuously improve.

Feedback Loop

Continuously improve customer support operations by analyzing both agent and customer feedback using AI algorithms.

ready to boost your
customer support?

Leverage the power of custom AI to transform your customer support operations, making them more efficient, responsive, and agile.

tag & prioritise incoming tickets

Automate the categorisation and prioritisation of support tickets, ensuring that urgent and complex issues get immediate attention.

Deliver instant answers

Enable smart self-service trough AI-driven chatbots, assistants & FAQs and augment your support agents with real-time information.

lower cost per ticket

Reduce operational costs by streamlining ticket resolution delivering a higher ROI on customer support efforts.

Custom integrations

Slack

Communication channels

Hubspot

CRM systems

Zendesk

Customer Service Solutions

others

Using other tools? We can make that work.

What Industry Leaders Say About working with Wonka AI

We're extending our partnership

With Wonka's expertise and commitment, we've not only built a secure, AI-powered environment but have also achieved a much more personalized user experience for surgeons worldwide.

Oliver Ignasi
CTO, AIS Channel
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Speed of delivery isn't just a promise

Tight deadlines aren't an issue for the Wonka team. Having previously worked with a multitude of competitors, it was refreshing to experience their unique combination of speed & quality.

Bernard Questiaux
CTO, N-ALLO - ENGIE
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