Customs processing in logistics involves an overwhelming flow of paperwork and scattered information. For every container, teams must collect, review, and manually re-enter multiple documents, including invoices, export and import forms, CMRs, and dangerous goods declarations.
These documents arrive in many formats through both internal systems and ever-busy mailboxes. Standardization is impossible, as clients each provide documents in their own way. Staff must repeatedly search, check, and transfer information into complicated customs entry platforms. This slow and error-prone process causes delays, increases fatigue, and prevents the business from handling more shipments efficiently.
Wonka AI brings new intelligence and automation to customs workflows, removing tedious manual tasks while keeping humans in control.
The system connects to both your internal order management and your email inbox. All relevant customs documents are detected and gathered automatically as soon as they arrive.
Wonka AI does more than simple data extraction. It understands each document type, matches it with the correct order, and interprets the details, even when document layouts and client formats differ.
When all necessary documentation is in place, the solution prepares customs entries directly in your online booking platform. Required fields such as cargo details, routing, and product data are populated accurately, and supporting documents are attached.
Users remain fully in control. Every draft is presented for final review, where information can be edited or adjusted if needed. Employees approve each submission, ensuring all compliance requirements are met.
The built-in portal tracks each customs order and its status, giving teams a clear overview of what is complete, what needs attention, and where follow-up may be required. No more tedious work or searching between emails and systems.
Wonka AI delivers a step-change in customs processing:
✓ Handling time per order drops from an average of 10–12 minutes to under 1 minute, making the process up to twelve times faster.
✓ Fewer errors and greater consistency thanks to precise extraction and order matching
✓ Employees experience less fatigue, with more time for higher-value work and exceptions
✓ Operations scale up without needing to increase admin workload, even as document flows grow
✓ Full visibility and control for teams, with nothing lost or missed between platforms and inboxes
Customs paperwork is no longer a bottleneck. Wonka AI enables your team to process orders in a fraction of the time, maintaining oversight, accuracy and peace of mind at every step.
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