Easy setup
Configure Wonka Mail to follow your specific business rules and utilise your existing data for accurate and relevant responses (through a knowledge base connection or historic email upload).
Anonymised by design
Everything stays encrypted, end-to-end. Your data is never shared with AI model providers and only you can decide whether your mails should be used to train your AI models.
Human-agent collaboration
Seamlessly keep to human in the loop to escalate complex queries when necessary, ensuring customers receive the support they need without interruption.
Customisable tone-of-voice
Tailor automated replies to suit your brand voice and customer needs.